In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:
We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.
We will process personal data that we hold about you in the following way:
We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children, until they reach the age of 25, whichever is longer.
Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public, and only authorised members of staff have access to it. Our computer system has secure audit trails, and we back up information on every working day.
In order to provide proper and safe dental care, we may need to disclose personal information about you to:
Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of the Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.
In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible, you will be informed of these requests for disclosure.
You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of & £10 for records that are copied. If a request is made to copy X-rays, an extra charge of & £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee, and an explanation of your record should you require it.
If you move to another dental practice, we may (at our discretion) loan original X-rays and provide copy notes directly to that practice free of charge on receipt of a written request from them to do so.
If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.
Thank you to Antonio and the team at IQ Dental. My dental implants look amazing, and the care, kindness and professionalism shown were exemplary. You’re all amazing. Thank you.
Not a big fan of the dentist – but Fabrizio was amazing. I had an extraction, literally no pain. It made the whole experience calming. Couldn’t recommend these guys enough.
I care about my dental health very much. IQ Dental is one of the best dental practices I have used. I have been to Harley Street and Wimpole Street, London dentists, but IQ Dental truly surpasses them all! Thank you, IQ Dental.
I have been going to this dental practice for quite a few years now, with a gap post-COVID where I tried a different, slightly more local one. Suffice to say, I returned pretty quickly to IQ Dental, where you walk in and feel like you’re in a comforting, holistic clinic rather than a dentist’s waiting room! The service is consistently outstanding, from the welcome you receive from the lovely receptionists to the superb skills of the dentists and hygienists, particularly Antonio, who is amazing. I have recently had a dental implant, all carried out by Antonio and would not hesitate to recommend him. A thorough and highly skilled dentist who makes sure everything is done to the highest standards, with outstanding care and attention. If I could give more than 5 stars, I would.
Thank you to Antonio and the team at IQ Dental. My dental implants look amazing, and the care, kindness and professionalism shown were exemplary. You’re all amazing. Thank you.
Not a big fan of the dentist – but Fabrizio was amazing. I had an extraction, literally no pain. It made the whole experience calming. Couldn’t recommend these guys enough.
I care about my dental health very much. IQ Dental is one of the best dental practices I have used. I have been to Harley Street and Wimpole Street, London dentists, but IQ Dental truly surpasses them all! Thank you, IQ Dental.
I have been going to this dental practice for quite a few years now, with a gap post-COVID where I tried a different, slightly more local one. Suffice to say, I returned pretty quickly to IQ Dental, where you walk in and feel like you’re in a comforting, holistic clinic rather than a dentist’s waiting room! The service is consistently outstanding, from the welcome you receive from the lovely receptionists to the superb skills of the dentists and hygienists, particularly Antonio, who is amazing. I have recently had a dental implant, all carried out by Antonio and would not hesitate to recommend him. A thorough and highly skilled dentist who makes sure everything is done to the highest standards, with outstanding care and attention. If I could give more than 5 stars, I would.
